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Times of crisis test how well community managers know their communities. This blog explains how crisis communication provides a vital opportunity to teach, to learn and to practise the art of deep listening. Communication during a crisis: the crisis communication plan revisited Let us ask you a question: how is your internal crisis response team […]

Event and conference attendees’ health and safety is a significant concern for event and meeting planners and will be so even after the pandemic. We all know that many are turning to online conferences. While they do not provide face-to-face interaction like live events, but they transcend physical space and allow global outreach. Organising any […]

The practical part of organising a conference starts with securing a venue, lining up speakers, and streamlining your marketing campaign. When all the aspects of the event management and meeting design come together smoothly, it is time to register attendees. Conference registration and acquiring a ticket is an attendee’s initial investment to the event. Therefore, […]

After organising the first digital congresses this year, we have received some feedback we would like to share. After each of our online conferences, we conducted a survey with the participants to gather their feedback. We were particularly interested in the experience from the delegate’s perspective. As digital meetings and webinars began to replace physical […]

Despite the hype surrounding online conferences, many event managers still do not find them an easy replacement to live events. Online event risks are proving hard to navigate. Notwithstanding the recent spike in demand for digital conferences, many event organisers are struggling with the technicalities involved in organising the events. For instance, the technology lacks […]

Many associations have moved from live events to digital conferences, and there have been concerns about how it affects networking. The primary objective of events is to interact with other industry players and seek new development opportunities. However, with everyone participating from their home’s comfort, it is challenging to reproduce networking opportunities and keep the […]

Association leadership is facing a period of change. Change is a constant in life, and yet, adapting to it is a major challenge for organisations and individuals alike. In that respect, many associations are still notoriously slow to respond to change. This is partly due to their bureaucratic structure and leadership style. Although this structure […]

How can you achieve a successful hybrid conference? In light of the raging Coronavirus pandemic, many event organisers pivoted to online conference and event services to bring people together. And there is more: recent studies say, even post-COVID-19 pandemic, the future of events and conferences lies in hybrid events and meetings. As the world slowly […]

With the current health crisis, many organisations are switching to remote work. That means you have to stay in touch with your team through video conferencing. The overnight transformation from in-person meetings to video conferences has thrown many people into the deep end. For starters, the merging of personal and professional lives can lead to […]

Onboarding of new members to your association is exciting and may feel like the ultimate success, but do not let it get to your head yet. Member retention is just as difficult as getting them to join, and you want to do everything in your power to make the member experience exceptional. Remember, first impressions […]

As for meeting and event planners and all stakeholders of the meetings and events industry, we are still witnessing the devastating impacts of the COVID-19 pandemic. But little by little, we see the light at the end of the tunnel: Some countries are already easing lockdowns, and even the first events and conferences are going […]

Hosting digital conferences is on the rise. The current restrictions imposed on travel and mass gatherings have placed most meeting planners in a tight spot. Some planners were able to reschedule their conferences, but many events had to be cancelled completely. If we can find a positive aspect this is that organisers can still bring […]

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