by Frank M. Waechter | Nov 30, 2020 | Blog
Times of crisis test how well community managers know their communities. This blog explains how crisis communication provides a vital opportunity to teach, to learn and to practise the art of deep listening. Communication during a crisis: the crisis communication plan...
by Frank M. Waechter | Sep 7, 2020 | Blog
Association leadership is facing a period of change. Change is a constant in life, and yet, adapting to it is a major challenge for organisations and individuals alike. In that respect, many associations are still notoriously slow to respond to change. This is partly...
