Communication in preparation for a congress can be extremely important, as we learned from the 28th European Congress of Clinical Microbiology and Infectious Diseases, held in Madrid in April 2018. Thirteen-thousand of the world’s leading experts gathered for the most important congress in the field of infectious diseases.

The Challenge

Creating A Unique Congress Experience for Thirteen Thousand Attendees: Our team was responsible for the registration process and exhibition management, as we are experts in planning congresses for a large number of participants and exhibitors. Offering the highest quality service to thirteen-thousand attendees while ensuring a speedy registration process presents a number of challenges. On top of this the exhibition had to be planned within a very short time.

How Congrex mastered it

To ensure registration was swift and problem-free for all participants we provided several staffed, self-print and new registration stations. Five registration experts and two IT managers gave their utmost during the congress on-site to ensure every question was answered and every participant was taken care of.

To handle the high number of trade-stand builders from all over the world, our team was on-site for nine days, overseeing construction and dismantling. The dedication and know-how of our staff made it possible to plan the exhibition in only five months and to make sure the congress was a rewarding experience for the participants.

What our Clients says

“Happy participants are the cornerstone of every conference. To handle a large congress with over 10,000 delegates, you need a PCO with a lot of experience and a highly motivated team. With Congrex Switzerland, we have found a reliable partner who serves our participants in a caring and efficient way.”

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We delivered the following Services


Since its founding in 1983, ESCMID has evolved to become Europe’s leading society in clinical microbiology and infectious diseases with members from all European countries.





More References in City: Madrid

Want to know more?

Please feel free to contact us to find out more about the conference, our client and the challenges we had to master.

Phone: +41 61 686 77 77

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